Your privacy is very important to us and we are committed to protecting it.

This privacy policy (“Policy”) was developed by blueground Holdings Limited UK (“us” or “we”) in order for you to understand how we, our subsidiaries and affiliates collect, use, communicate, protect, disclose, and make use of personal information in connection to our website (“Site”), our mobile application (“App”) or other service (collectively “Services”). Please read the Policy carefully before you use any of our Services. You should not use our Services if you are not comfortable with what is stated below, and your continued use of Services constitutes consent to the Policy.

Information collection

We collect information that you provide to us, or automatically about you. The information that we collect is the following:

The ways in which we collect the afore-mentioned information are via the following:

We accept payments online using Visa and MasterCard credit/debit card in USD, EUR, AED and other currencies. If you make a payment for our products or Services through our Site, the payment details you provide will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records, along with our policies and rules.

Use of personal information

We use the collected information:

Disclosure of personal information

Credit/debit card details and all personally identifiable information will NOT be sold, shared, rented or leased to any third parties.

We disclose personal information in the following circumstances and to the following parties:

Information security and privacy incident reporting

We are taking all reasonable organizational and technical measures in order to safeguard your personal data against accidental or unlawful destruction, loss, change or damage. Having said that, no security program is 100% foolproof and thus we cannot guarantee the absolute security of your personal or other information.

In order to handle any potential data privacy incident and minimize its consequences, we have implemented a relevant procedure. Upon the occurrence of a data privacy incident (breach) you will be informed as soon as the incident is taken into consideration. Additionally, the relevant Data Protection Authority will be informed within 72 hours after incident has been noticed.

Your rights related to your personal data

If you are an EU resident you have the following rights in respect to your personal information that we maintain:

Non-EU residents may have similar rights to the above, as described in the applicable legislation.

In case you wish to exercise one of these rights, please contact us at

Lastly, you have also the right to raise a complaint to your local data protection authority.

Policy towards children

Our Services are addressed to individuals, who are at least 18 years old, unless we specify otherwise. For individuals under 18, we do not knowingly collect personal data, without prior parental consent. If you find out that your child has provided us with any personal data, without your prior consent, please inform us, in order to delete this information and terminate any account that your child may have created with us.

Updates to this Policy

This blueground Site Privacy Policy may be changed or updated occasionally to meet legal, technological or operational requirements and standards. You are encouraged to frequently visit this policy to stay updated about changes. In case of critical changes, these will be circulated to you prior to their implementation. Modifications will be effective on the day they are published.


If you would like to reach us for any reason, you may contact us by phone on +30.210.8983651, by email at or by mail at Kalavriton 2, N. Kifisia 145 64, Greece.