Blueground Cookie Policy

Updated 14 Dec 2022

Table of contents

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  1. Introduction
  2. What are cookies
  3. Do we use cookies
  4. How do we use cookies
  5. How can you control cookies
  6. “Do not track” signals
  7. Updates to this policy
  8. How to contact us

1. Introduction

At Blueground, we believe in being transparent about how we conduct our business. In fact, it is one of our core values. We, therefore, would also like to be very transparent about the way we collect and use data.

This policy provides information about how and when we use cookies. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Blueground.

2. What are cookies

To make this site work properly, we place small data files called cookies on your device. Most websites do this too. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, location, language, font size and other display preferences) over a period of time; this way, you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

3. Do we use cookies

Blueground uses cookies and similar technologies like single-pixel gifs and web beacons. We use both session-based and persistent cookies. Blueground sets and accesses our own cookies on the domains operated by us. In addition, we use third party cookies, like Google Analytics.

4. How do we use cookies

Some cookies Blueground uses are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Specifically, we use cookies for the following usage purposes:

  • Authentication. If you're signed in to our Services, cookies help us show you the right information and personalize your experience.
  • Security. We use cookies to enable and support our security features, and to help us detect malicious activity.
  • Preferences. Cookies can tell us which language you prefer and what your communication preferences are. They can help you fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
  • Marketing. We may use cookies to help us deliver marketing campaigns and track their performance. Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.
  • Performance, analytics and research. Cookies help us learn how well our website and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.

Below you may find a list of cookies that may be stored in your browser while visiting our website and a link to a help page for each one with more information.

5. How can you control cookies

Some people prefer not to allow cookies in their browser, which is why most browsers give you the ability to manage cookies to suit you.

You can control and/or delete cookies as you wish. For example, you can delete all cookies that are already stored in your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit this or other websites. Additionally, some services and functionalities may not work.

With some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more granular control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.

Your Browser provider offers help pages relating to cookie management. You can review information from some of the most popular ones by clicking on the links listed here: Google Chrome, Internet Explorer, Mozilla Firefox, Safari (Desktop), Safari (Mobile), Android Browser. For other browsers, please consult the related documentation from your browser provider.

For more information regarding the EU Directive for Cookie Policy, you may click here.

6. “Do Not Track” signals

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.

7. Updates to this Policy

This Blueground Cookie Policy may be changed or updated occasionally to meet legal, technological or operational requirements and standards. You are encouraged to frequently visit this policy to stay updated about changes. In case of critical changes, these will be circulated to you prior to their implementation. Modifications will be effective on the day they are published.

8. How to contact us

If you have any questions about this Cookie Policy, you may contact us at privacy@theblueground.com. We will attempt to resolve any complaints regarding the use of Cookies.

If you are based in the USA, you may also contact us by mail at our USA head office: 101 5th Ave, New York, NY 10003 - 7th floor.

If you are not based in the USA and for the purposes of GDPR (Article 27), you may contact our EU head office at 27 Agiou Thoma Str, 15124, Marousi, Greece.